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Tool: StressMeter™ - Employee Wellbeing Survey
Organisation: College of Further Education
Location: Central England
Budget: £4,800
Timescales:  "4 weeks to agree our additional questions and issue welcome letters. Data was collected within 6 weeks and the reports were presented 7 days later."
Background: "Following a review of our sickness and absence records our Health and Safety advisor had recommended that we carry out a workplace stress risk assessment to identify any workplace factors that might be impacting our employees and comply with the latest HSE Management standards.
 
We defined a number of additional questions specifically related to an education establishment with input from our HR and staff representatives and the survey was then presented to all our employees by the college principal as an internal Employee Wellbeing Questionnaire.
 
Our employees completed the survey anonymously and the survey process was managed externally by a specialist provider using the StressMeter™ system. While the majority of employees completed the survey on-line, some requested paper questionnaires and these were supplied with postage paid envelopes."
 
Outcome: "Over 60% of our employees participated in the survey allowing us to produce detailed reports for the entire College and for specific areas like teaching, non teaching, faculty, administration, full and part time etc. The overall results were presented to the staff within 2 weeks of completion of the survey through a series of briefings and in our internal newsletter.

We were able to use the filter questions to identify groups of employees and then compare their results with other measures like vacancy, turnover and absence rates. We now do this on a routine basis.
 
We were able to identify a number of areas within the college where workplace stress was being managed extremely well and some where recent organisational changes appeared to have caused a negative impact.
 
Stress hot spots were explored in more detail with Department Heads and some focus groups were then carried out with representatives from the affected groups and individual action plans were then developed. This lead to specific initiatives in the areas of managing workload and resources, communication, staff development and training. We will monitor the impact of these measures on an on-going basis and by repeating our staff survey during the next academic year.
 
By comparing our results with those for other Colleges we were able to identify areas within the HSE Management Standard that are potentially high stress factors in an educational environment and then compare our results with similar organisations carrying out similar work.
 
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